Frequently Asked Questions

Everything you need to know to stay ahead of the trend.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fit sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are final sale and cannot be returned.

How do I know which size to order?

Each product page features a detailed size guide. Since we curate from various designers, we recommend checking the 'Fit Notes' section for specific item measurements.

Do you ship internationally?

Yes, IT GIRL ships worldwide! International delivery times vary by location, usually ranging from 7-14 business days depending on customs.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders immediately. You can request a change within 1 hour of purchase by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.